An Infrastructure Technician is an IT professional who supports external and internal technology for customers. Infrastructure Technicians are an essential aspect of a business at home or in the office; they maintain and repair the productivity of work if a technical issue arises. These days companies highly rely on technology to improve productivity, increase efficiency, increase collaboration, improve employee experience and much more.
As an Infrastructure Technician, your role can consist of a multitude of duties which can be split into different tasks; this can involve planning and performing the designs, installation, and connectivity of computer systems and network infrastructure. Though this isn’t just all you will do, a technician’s role is also accountable for phones, data centres, security systems and other related electronic infrastructure for businesses.
Day to day can involve;
- Monitor network performance and troubleshooting problems.
- Overseeing network traffic along with LAN and WAN installation.
- Inspect LAN and WAN infrastructure for problems.
- Design and install computer network connections.
- Address and solve system failures to increase network uptime.
- Evaluate network functionality and create data back.
So, you want to be an Infrastructure Engineer
An Infrastructure Engineer won’t know every aspect of a data centre, so don’t worry if you think you’ll never be able to learn it all. Still, you will need to have a mid-level of understanding of every piece of the IT infrastructure. Other things as an Infrastructure Technician you will need to learn or will learn on the job will be,
- Knowledge of administration and configuration of end-user applications, Windows Server, Linux, VMware, Cisco networking gear, servers, and storage.
- Understanding of how all these things work together to make end-user applications work.
- Able to troubleshoot problems across all the pieces of infrastructure.
- Able to communicate with colleagues and customers.
An Infrastructure Technician position does require education and some qualification, along with a good knowledge of networking protocols and services.
To begin as an Infrastructure Technician, you’ll need to understand the basics of cloud computing, computing technology, networking, security, and configuring Windows, which can all be gained with The Training Room’s Infrastructure Technician course.
Courses like the one at The Training Room allow you to graduate with certificates in CompTIA IT Fundamentals, CompTIA A+ (Core 1 & Core 2), and CompTIA Network+ to make you career-ready and launch you into a new career straight away!
You can also upgrade your learning to our Professional Infrastructure Technician course which benefits from additional certifications in CompTIA Security+, CompTIA Linux+*, CompTIA Cloud +* and CompTIA Server*.
*Choose from one of the additional courses
Find a Job
At The Training Room, we offer all our students three years career support where we will contact you with a range of our IT corporate partners, allowing you access to unlimited interviews with some major IT companies.
Whether you want to be an IT Network Specialist, or start a career in Personal Training, Education, or Leisure and Tourism industries, The Training Room guarantees to be there for you every step of the way. We believe that it’s equally as essential to provide our students with the support and the skills they need to form a career; this is what sets us apart.
Learn more about your journey to a career you’ll love in IT…
Find out more here