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What is an Infrastructure Technician?

What-is-an-infrastructure-technician-01.pngMost businesses these days would really struggle if their computer network system went down and this would of course have a huge effect on the productivity of the day. As an infrastructure technician, you’ll be on hand to save the day and help to get things up and running again so business can go on as usual.

Infrastructure technicians (sometimes known as network support technicians) are integral for maintaining all the technology used within the company; without you the business wouldn’t be able to run successfully!

You’ll look after everything physical relating to IT within the company - including the computers that everyone uses, the network equipment that supports the internet connection and the servers that link companies’ computers together.
If you enjoy taking on a challenge, working with the latest technology and using your problem-solving skills to your best advantage, the role of an infrastructure technician is the one for you!

Network-logo-01-01.pngPassionate about technology but can’t decide which area of IT would be best suited to your interests and skills? Take our quick quiz to find out!

As an infrastructure technician, you’ll be able to work in a wide range of sectors, including healthcare, finance, law, retail, and pretty much everything in between! This is great news if you also have an additional interest in another area like healthcare for example; you’ll be able to merge your two passions and interests together to carve out a career that you really love!

Careers in IT can expose you to a variety of different technologies and this will not only allow you to develop your skills and experience while you are working, but will also give you the opportunity to gain some important transferable skills too - this will benefit you in the long run as you climb the career ladder!

To be a successful infrastructure technician you’ll need to have some of these essential skills:
  • Not everyone will be as clued up on techy lingo as you are, so clear communication skills will come in handy when you’re helping someone out. Also, if things go wrong with a network, it’s essential to keep an open line of communication flowing to get things sorted quickly and smoothly
  • Having a natural flair for problem solving will help you when it comes to figuring out some tech issues when they arise. Having a good understanding of different coding languages can really help here as you’ll be working with different systems, programs and operating systems
  • Workflow management – sometimes things go wrong and being able to work well under pressure is crucial. Managing your process will help you to work through the problem and spot the problem quickly. You’ll also need to identify the priority level of each of the jobs that come through and manage your time accordingly
  • When you are delving into the world of code, having a good attention to detail is essential – you don’t want to miss an error that could have quickly saved the day
  • Time management is important in this role as you’ll often have deadlines and goals to meet. Organising and prioritising tasks will be a daily requirement
  • Having strong organisational skills will help you to balance many different tasks effectively, meaning you’ll be able to stay on top of your workload and manage your time efficiently
  • Being creative and being able to think outside the box will help you to spot any areas of improvement that others would normally miss
 IT-wires-01.pngAs this is a highly skilled role, it’s important that you have the right training, experience and certifications behind you - this will give you the best tools to really shine in the role.

Find out more about why being certified is essential to your IT career.

The role of an infrastructure technician is extremely rewarding but also challenging. To stay ahead of the game, you’ll need to keep up to date with the latest technologies and the ever-evolving developments within the world of IT! That’s where your natural passion for all things tech-related will really help!

There are plenty of perks to having a career that you are passionate about, but let’s face it, money is a big part of why you would choose a certain career path! The good news is that the average salary for a certified infrastructure technician in the UK is over £31,000 per year!

If you choose to work for a company, you’ll have room to grow within your role and progress to titles such as senior developer, programmer, systems analyst and project manager, or maybe you’ll choose to have a freelance IT business and hire a team under you. The choice is yours!

Interested in finding out more about your career path options? Whether you choose to go freelance, employed or agency – we’ve got your IT career covered.

Ready to learn more?

The Training Room | 07/08/2018 16:00:00

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