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What is an Infrastructure Technician?

Most businesses these days would not only struggle if their computer network system went down, but it would have a devastating effect on the productivity of the day. As an Infrastructure Technician, you’ll be on hand to save the day and be responsible for getting things up and running again so business can go on as usual.

Infrastructure Technicians (sometimes known as Network Technicians) are integral for maintaining all of the technology used within the company; without you, the business wouldn’t be able to run successfully!

You’ll look after everything physical relating to IT within the company - the IT infrastructure - including the computers that everyone uses, the network equipment that supports the internet connection and the servers that link the company’s computers together.

If you enjoy taking on a challenge, working with the latest technology and using your problem-solving skills to your best advantage, the role of an Infrastructure Technician is the one for you!


Passionate about technology but can’t decide which area of IT would be best suited to your interests and skills? Take our quick quiz to find out!

As an Infrastructure Technician, you’ll be able to work in a wide range of sectors, including healthcare, finance, law, retail, and pretty much everything in between! This is great news if you also have an additional interest in another area like healthcare for example; you’ll be able to merge your two passions and interests together to carve out a career that you really love!

To be a successful Infrastructure Technician, you’ll need to have possess at least some of these essential skills:

  • Clear communication skills will come in handy when you’re helping someone out, as not everyone will be able to understand tech lingo! When issues arise with a network, it’s essential to keep an open line of communication to get things sorted quickly and smoothly.
  • A natural flair for problem solving will help you when it comes to solving tech issues when they arise. Having a good understanding of different coding languages can really help as you’ll be working with different systems, programs and operating systems.
  • Workflow management – sometimes things go wrong and being able to work well under pressure is crucial. Managing your process will help you to work through and spot the problem quickly.
  • When delving into the world of code, having good attention to detail is essential – you don’t want to miss an error that could have quickly saved the day.
  • Time management is important in this role as you’ll often have deadlines and goals to meet. Organising and prioritising tasks will be a daily requirement.
  • Having strong organisational skills will help you to balance many different tasks effectively, meaning you’ll be able to stay on top of your workload and manage your time efficiently.
  • Being creative and being able to think outside the box will help you to spot any areas of improvement that others would normally miss.

As this is a highly skilled role, it’s important that you get relevant experience, but firstly have the right certifications behind you - this will give you the best tools to really shine in the role.

Find out more about why being certified is essential to your IT career.

The role of an Infrastructure Technician is extremely rewarding but also challenging. To stay ahead of the game, you’ll need to keep up to date with the latest technologies and the ever-evolving developments within the world of IT! That’s where your natural passion for all things tech-related will really help!

Infrastructure Technician Salary

There are plenty of perks to having a career that you are passionate about, but let’s face it, money is a big part of why you would choose a certain career path! The good news is that the average salary for a certified Infrastructure Technician in the UK is over £30,000 per year!

If you choose to work for a company, you’ll have room to grow within your role and progress to titles such as Senior Developer, Programmer, Systems Analyst and Project Manager, or maybe you’ll decide to start a freelance IT business and hire a team under you. The choice is yours!

Interested in finding out more about your career path options? Whether you choose to go freelance, employed or agency – we’ve got your IT career covered.

Find out more here

The Training Room | 07/01/2021 10:00:00

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