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Infrastructure Technician Course

You’re a valuable member of any organisation. That’s because as an Infrastructure Technician, you’ll have deep expertise in many areas of business infrastructure such as computer systems, servers, software installation and security, to server installation, upgrades, migrate roles and server upgrades.

Investing time in achieving a career as an Infrastructure Technician doesn’t mean quitting your job and committing yourself to full time study. Draw on your communication and organisational skills to take your career into IT infrastructure.

IT - Network Course

What Does an Infrastructure Technician Do?

As an Infrastructure Technician, you’ll be supporting clients by setting up their computing infrastructure, assisting with troubleshooting and leading solutions to problem solve business wide infrastructure issues. You’ll be dealing with the software side of the business which allows you to take a more people-focussed approach to your work.

You’ll be responsible for workflow management, applying structured techniques to common and non-routine issues. You’ll also demonstrate the necessary skills and behaviours to securely operate across all platforms within any organisation. It’s a role with a vast amount of responsibility – but if you thrive on being a big part of any company then it’s the right position for you!

To start working as an Infrastructure Technician, you’ll need to understand the basics of computing technology, cloud computing, networking, security and configuring Windows.

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What Do I Need to Know About the Infrastructure Technician Course?

  • You can complete your learning in as little as 3 months
  • Study online in a way that suits you with tutor support throughout your learning
  • Graduate with certificates in CompTIA IT Fundamentals, CompTIA A+ (Core 1 & Core 2) and CompTIA Network+ and be ready to launch your new career straight away!
  • Upgrade your learning to our Professional Infrastructure Technician course and benefit from additional certifications in CompTIA Security+ and a choice of Linux+, Cloud+ or Server+

Intermediate Infrastructure Technician Course

You want the satisfaction and rewards of a bright professional future. The new CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. The certification will help you reach new heights by validating essential IT professional skills.

Rewarding Career
CompTIA A+ (Core 1 & Core 2) certification is your first step towards a fulfilling IT career in cloud computing, networking, mobility, security or systems administration.

Units
1. Troubleshooting
2. Motherboards and CPUs
3. Computer power supplies
4. Memory
5. Computer expansion
6. Physical storage
7. Input-output devices
8. Display Devices
9. Operating systems
10. Windows management
11. Network basics
12. Network cables and connectors
13. Network protocols
14. Wireless networking
15. Windows networking
16. Virtualization and cloud computing
17. Mobile devices
18. Security principles
19. Security technologies
20. Securing devices and data
21. SOHO network configuration
22. Printers and multi-function print devices
23. Custom computers
24. Operational procedures

Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks

Fundamental Skills
Earning your CompTIA IT Fundamentals certification demonstrates your foundational knowledge of desktop, laptop and mobile systems, servers, software installation, and security.

Learning Advantage
If you’re new to the world of IT, completing your IT Fundamentals certification ensures you have foundational IT knowledge. Plus it paves the way to more advanced certifications like CompTIA A+.

Units:
1. Introduction
2. Core Hardware Components
3. Peripherals and Connectors
4. Computing Devices and the Internet of Things
5. Operating Systems
6. Software Applications
7. Software Development
8. Database Fundamentals
9. Networking Concepts and Technologies
10. Security Concepts and Threats
11. Security Best Practices
12. Business Continuity and Computer Support

Gain thorough knowledge of an introduction to networks, networking topologies, connectors and wiring standards, IP addressing and IP subnetting, wide area networks.

Units:

  1. Network Theory: Networking Overview, Network Standards and the OSI Model Network Types, Identify Network Configurations, Data Transmission Methods
  2. Bounded Network Media: Copper Media Fiber Optic Media, Bounded Network Media Installation, Noise Control
  3. Unbounded Network Media: Wireless Networking, Wireless Network Devices And Components, Install a Wireless Network
  4. Network Implementations: Physical Network Topologies, Logical Network Topologies, Ethernet Networks, Network Devices VLANS
  5. TCP/IP Addressing and Data Delivery: The TCP/IP Protocol Suite, IPV4 Addressing, Default IP Addressing Schemes, Create Custom IP Addressing
    Schemes, IPV6 Address Implementation, Delivery Techniques
  6. Routing: Enable Static Routing, Implement Dynamic IP Routing
  7. TCP/IP Services: Assign IP Addresses, Domain Naming Services, TCP/IP Commands, Common TCP/IP Protocols
  8. WAN Infrastructure: WAN Basics, WAN Connectivity Methods, WAN Transmission Technologies, Unified CommunicationTechnologies
  9. Cloud and Virtualization Technologies: Virtualizations and Implementations, Cloud Computing
  10. Network Security Basics: Introduction to Network Security Vulnerabilities, Threats And Attacks, Authentication Methods, Encryption Methods
  11. Preventing Security Breaches: Physical Security Controls, Network Access Controls, Install and Configure Firewalls, Harden Networks, Intrusion Detection and Prevention, Educate Users
  12. Responding To Security Incidents: Incident Management and Response, Basic Forensic Concepts
  13. Remote Networking: Remote Network Architectures, Remote Access Networking Implementations, Virtual Private Networking, VPN Protocols
  14. Network Management: Network Monitoring Configuration Management, Documentation Network Performance Optimization
  15. Troubleshooting Network Issues: Network Troubleshooting Models, Network Troubleshooting Utilities, Hardware Troubleshooting Tools, Common  Connectivity Issues, Troubleshoot Security Configuration Issues, Troubleshoot Security Issues
  16. Appendix: Appendix A: Mapping Course Content To The Comptia Network+ Exam, Appendix B: Network Fault Tolerance And Disaster Recovery, Appendix C: Planning And Implementing a Soho Network, Appendix D: Legend For Icons Used In Network+ Figures

Course Comparison

Units

  Intermediate  
  Professional  
CompTIA A+
CompTIA ITF+ (IT Fundamentals+)
CompTIA Network+
CompTIA Security+
CompTIA Linux+*
CompTIA Cloud+*
CompTIA Server+*

*Our Professional course comes with CompTIA Security+ and the choice of 1 additional unit out of 3 available.

Professional Infrastructure Technician Course

You want the satisfaction and rewards of a bright professional future. The new CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. The certification will help you reach new heights by validating essential IT professional skills.

Rewarding Career
CompTIA A+ (Core 1 & Core 2) certification is your first step towards a fulfilling IT career in cloud computing, networking, mobility, security or systems administration.

Units
1. Troubleshooting
2. Motherboards and CPUs
3. Computer power supplies
4. Memory
5. Computer expansion
6. Physical storage
7. Input-output devices
8. Display Devices
9. Operating systems
10. Windows management
11. Network basics
12. Network cables and connectors
13. Network protocols
14. Wireless networking
15. Windows networking
16. Virtualization and cloud computing
17. Mobile devices
18. Security principles
19. Security technologies
20. Securing devices and data
21. SOHO network configuration
22. Printers and multi-function print devices
23. Custom computers
24. Operational procedures

Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common 
operating systems and networks

Fundamental Skills
Earning your CompTIA IT Fundamentals certification demonstrates your foundational knowledge of desktop, laptop and mobile systems, servers, software installation, and security.

Learning Advantage
If you’re new to the world of IT, completing your IT Fundamentals certification ensures you have foundational IT knowledge. Plus it paves the way to more advanced certifications like CompTIA A+.

Units:
1. Introduction
2. Core Hardware Components
3. Peripherals and Connectors
4. Computing Devices and the Internet of Things
5. Operating Systems
6. Software Applications
7. Software Development
8. Database Fundamentals
9. Networking Concepts and Technologies
10. Security Concepts and Threats
11. Security Best Practices
12. Business Continuity and Computer Support

Gain thorough knowledge of an introduction to networks, networking topologies, connectors and wiring standards, IP addressing and IP subnetting, wide area networks.

Units:

  1. Network Theory: Networking Overview, Network Standards and the OSI Model Network Types, Identify Network Configurations, Data Transmission Methods
  2. Bounded Network Media: Copper Media Fiber Optic Media, Bounded Network Media Installation, Noise Control
  3. Unbounded Network Media: Wireless Networking, Wireless Network Devices And Components, Install a Wireless Network
  4. Network Implementations: Physical Network Topologies, Logical Network Topologies, Ethernet Networks, Network Devices VLANS
  5. TCP/IP Addressing and Data Delivery: The TCP/IP Protocol Suite, IPV4 Addressing, Default IP Addressing Schemes, Create Custom IP Addressing
    Schemes, IPV6 Address Implementation, Delivery Techniques
  6. Routing: Enable Static Routing, Implement Dynamic IP Routing
  7. TCP/IP Services: Assign IP Addresses, Domain Naming Services, TCP/IP Commands, Common TCP/IP Protocols
  8. WAN Infrastructure: WAN Basics, WAN Connectivity Methods, WAN Transmission Technologies, Unified CommunicationTechnologies
  9. Cloud and Virtualization Technologies: Virtualizations and Implementations, Cloud Computing
  10. Network Security Basics: Introduction to Network Security Vulnerabilities, Threats And Attacks, Authentication Methods, Encryption Methods
  11. Preventing Security Breaches: Physical Security Controls, Network Access Controls, Install and Configure Firewalls, Harden Networks, Intrusion Detection and Prevention, Educate Users
  12. Responding To Security Incidents: Incident Management and Response, Basic Forensic Concepts
  13. Remote Networking: Remote Network Architectures, Remote Access Networking Implementations, Virtual Private Networking, VPN Protocols
  14. Network Management: Network Monitoring Configuration Management, Documentation Network Performance Optimization
  15. Troubleshooting Network Issues: Network Troubleshooting Models, Network Troubleshooting Utilities, Hardware Troubleshooting Tools, Common  Connectivity Issues, Troubleshoot Security Configuration Issues, Troubleshoot Security Issues
  16. Appendix: Appendix A: Mapping Course Content To The Comptia Network+ Exam, Appendix B: Network Fault Tolerance And Disaster Recovery, Appendix C: Planning And Implementing a Soho Network, Appendix D: Legend For Icons Used In Network+ Figures
Gain the skills and knowledge required to join one of the fastest-growing IT fields with CompTIA Security+ certification.

High Demand
With the increasing number of security threats, you can enter a field where the need for security professionals and certified IT personnel is the largest of any IT specialty.

Globally Recognised
Security+ is a globally recognized credential. Security+ certified professionals currently work in 147 countries throughout the world.

Units:
1. Measuring and Weighing Risk
2. Monitoring and Diagnosing Networks
3. Understanding Devices and Infrastructure
4. Access Control, Authentication, and Authorization
5. Protecting Wireless Networks
6. Securing the Cloud
7. Host, Data, and Application Security
8. Cryptography
9. Malware, Vulnerabilities, and Threats
10. Social Engineering and Other Foes
11. Security Administration
12. Disaster Recovery and Incident Response
Plus choose 1 additional unit from the options below:

CompTIA Linux+ validates the competencies required of an early career system administrator supporting Linux systems. CompTIA Linux+ covers common tasks in major distributions of Linux, including the Linux command line, basic maintenance, installing and configuring workstations, and networking.

  • Preparing Your Environment
  • Sifting Through Services
  • Managing Files, Directories, and Text
  • Searching and Analyzing Text
  • Explaining the Boot Process
  • Maintaining System Startup and Services
  • Configuring Network Connections
  • Comparing GUIs
  • Adjusting Localization Options
  • Administering Users and Groups
  • Handling Storage
  • Protecting Files
  • Governing Software
  • Tending Kernel Modules
  • Applying Ownership and Permissions
  • Looking at Access and Authentication Methods
  • Implementing Logging Services
  • Overseeing Linux Firewalls
  • Embracing Best Security Practices
  • Analyzing System Properties and Remediation
  • Optimizing Performance
  • Investigating User Issues
  • Dealing with Linux Devices
  • Troubleshooting Application and Hardware Issues
  • Deploying Bash Scripts
  • Automating Jobs
  • Controlling Versions with Git
  • Understanding Cloud and Virtualization Concepts
  • Inspecting Cloud and Virtualization Services
  • Orchestrating the Environment

CompTIA Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services. Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs. CompTIA Cloud+ views cloud-based infrastructure services as an increasingly important piece of an organization’s IT systems.

  • An Introduction to Cloud Computing Configurations and Deployments
  • Cloud Deployments
  • Security in the Cloud
  • Implementing Cloud Security
  • Maintaining Cloud Operations
  • Disaster Recovery, Business Continuity, and Ongoing Maintenance
  • Cloud Management
  • Cloud Management Baselines, Performance, and SLAs
  • Troubleshooting
  • Troubleshooting Networking and Security Issues and Understanding Methodologies

CompTIA Server+ certified candidates can work in any environment because it is the only vendor-neutral certification covering the major server platforms. It is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.

  • Server Hardware
  • Installing and Configuring Servers
  • Server Maintenance
  • Storage Technologies
  • Identifying Capacity and Fault Tolerance Requirements
  • Securing the Server
  • Securing Server Data and Network Access
  • Networking
  • Disaster Recovery
  • Troubleshooting Hardware and Software Issues
  • Troubleshooting Storage Issues

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