If you prefer, you can get the information in an instant pack.
Call now: +44800 021 6050
£20,000 basic, £35,000 OTE
The Training Room has an exciting opportunity for Academy Assessors to join our leading company in Poole and Portsmouth. We are in a period of significant growth and, as a result of internal promotion, we are looking to recruit full time Sales Advisors to join our sales team in Poole and Portsmouth.
The Training Room is a full service careers provider. In a nutshell, we specialise in high quality professional training across a range of industries, but our approach is underpinned with the fundamental belief that our role is to support each and every student during and after their training in order to provide the best career start possible.
The Training Room’s telephone-based Academy Assessors are responsible for the nationwide recruitment of students wishing to become Health and Fitness, Beauty and Wellbeing, IT and Health and Social professionals. They are targeted to convert warm leads from interested customers into sales. There is no cold calling. It is the role of our Academy Assessors to provide outstanding customer service from point of sale through to the commencement on one of our training courses.
Hours of work are 37.5 hours per week. The office is bright with a casual dress policy. It’s a friendly, sociable working environment.
As a fast growing company we have an exciting future ahead of us with great career opportunities for ambitious candidates.
Carry out sales activities to agreed targets and timescales
Effectively manage follow-up calls and emails
Ensure the computerised database is updated accurately at all times
Manage diary effectively ensuring punctual contact with customers is maintained at all times
Adhere to legal & regulatory standards
Take overall responsibility of applicants through to commencement of course
Follow correct procedure for collecting payment from customers
Attend, when required, training to develop relevant knowledge and skills
33 days Holiday per year (including Bank Holidays)
Child Care Vouchers
Cycle to work Scheme
Paid lunch hour
Relaxed dress code
Subsidised Gym Membership
Perk box membership (Free)
Daily/Weekly and Monthly Incentives
Ability to complete specific course (T&C's apply)
Plus other benefits
As a Sales Advisor you will be a strong communicator at all levels, with a proven track record in sales.
You need to be able to build rapport over the phone, have a positive attitude and to be able to work as part of a team as well as using your own initiative. In return, we offer the opportunity to join an exciting fast paced business – Passionate About Your Future.
Key skills as a Sales Advisor will also include:
Previous sales experience essential, ideally telephone based
Experience of having worked in a sales based call centre environment
Ability to demonstrate excellent customer service skills
Proven track record of achieving sales targets
Excellent verbal and written communication skills
A competitive and driven nature to achieve sales targets and be the best
Ability to listen to customer requirements and respond accordingly
Ability to recognise customers style and adapt selling technique to suit
Good interpersonal skills
knowledge of personal training or beauty (desirable)
A flexible team player who can demonstrate a can-do attitude and the ability to use initiative
A responsible and commercially minded individual who is confident, keen to be pro-active and is service minded
Have the ability to work under pressure and meet deadlines
Strong knowledge of MS Office
To apply for this position please email an up to date copy of your CV along with a covering letter to:
Excellent customer service and very good service from the people on the phone.
Kirsty is a lovely lady and really happy with how helpful everyone else was. Can't wait to start my course in April.
Chelsea Leigh Pagett
Friendly helpful staff
Keep going guys you are doing great job. To be honest the lady I was talking to was so positive and friendly that I was really close to ask her for a drink!
Excellent student support, helpful staff and a brilliant oppertunity to study and learn something new.
Kat was really helpful and kind! Nothing was ever too much for her and she really went out of her way to help me.
very good service, very pleased
Great service, very friendly and helpful
Steve was a great help in talking me through the pricess
Very friendly and professionally.
Simona Evelina Tamas
Very friendly and helpful staff who explained everything and answered all my questions which were slightly outside the usual criteria as I live and work in France. I'm looking forward to starting the training and hope that it will be as well organised as the process up until now.
All staff was really helpful,
They delivered excellent customer service, I really couldn't of been happier with this service
Great conmunication lovely people and couldnt do enough to help me work round my child care.
Holly Jade Caldicott
I found my experience friendly and helpful and easy to understand
Everyone who contacted me or I was in contact with was very friendly, helpful and informative. Very professional yet easy going.
Excellent service and help provided throughout, thanks a lot! Andy McGlashan (tutor) replied 99% of the time within a couple of hours to any questions and when providing feedback to me, top guy couldn't ask for more
The course was really helpful and it gave me the skills I need to become a Personal Trainer, I have now started work at Pure Gym in Warrington.
All of the admin staff were incredibly helpful and instrumental in my attendance and attainment of the course, and my tutor Tracey Lilburn at the Newcastle school was overwhelming supportive and absolutely the reason for my success.
I get very quickly answers to my questions.