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£20,000 basic, £35,000 OTE
The Training Room has an exciting opportunity for Academy Assessors to join our leading company in Poole and Portsmouth. We are in a period of significant growth and, as a result of internal promotion, we are looking to recruit full time Sales Advisors to join our sales team in Poole and Portsmouth.
The Training Room is a full service careers provider. In a nutshell, we specialise in high quality professional training across a range of industries, but our approach is underpinned with the fundamental belief that our role is to support each and every student during and after their training in order to provide the best career start possible.
The Training Room’s telephone-based Academy Assessors are responsible for the nationwide recruitment of students wishing to become Health and Fitness, Beauty and Wellbeing, IT and Health and Social professionals. They are targeted to convert warm leads from interested customers into sales. There is no cold calling. It is the role of our Academy Assessors to provide outstanding customer service from point of sale through to the commencement on one of our training courses.
Hours of work are 37.5 hours per week. The office is bright with a casual dress policy. It’s a friendly, sociable working environment.
As a fast growing company we have an exciting future ahead of us with great career opportunities for ambitious candidates.
Carry out sales activities to agreed targets and timescales
Effectively manage follow-up calls and emails
Ensure the computerised database is updated accurately at all times
Manage diary effectively ensuring punctual contact with customers is maintained at all times
Adhere to legal & regulatory standards
Take overall responsibility of applicants through to commencement of course
Follow correct procedure for collecting payment from customers
Attend, when required, training to develop relevant knowledge and skills
33 days Holiday per year (including Bank Holidays)
Child Care Vouchers
Cycle to work Scheme
Paid lunch hour
Relaxed dress code
Subsidised Gym Membership
Perk box membership (Free)
Daily/Weekly and Monthly Incentives
Ability to complete specific course (T&C's apply)
Plus other benefits
As a Sales Advisor you will be a strong communicator at all levels, with a proven track record in sales.
You need to be able to build rapport over the phone, have a positive attitude and to be able to work as part of a team as well as using your own initiative. In return, we offer the opportunity to join an exciting fast paced business – Passionate About Your Future.
Key skills as a Sales Advisor will also include:
Previous sales experience essential, ideally telephone based
Experience of having worked in a sales based call centre environment
Ability to demonstrate excellent customer service skills
Proven track record of achieving sales targets
Excellent verbal and written communication skills
A competitive and driven nature to achieve sales targets and be the best
Ability to listen to customer requirements and respond accordingly
Ability to recognise customers style and adapt selling technique to suit
Good interpersonal skills
knowledge of personal training or beauty (desirable)
A flexible team player who can demonstrate a can-do attitude and the ability to use initiative
A responsible and commercially minded individual who is confident, keen to be pro-active and is service minded
Have the ability to work under pressure and meet deadlines
Strong knowledge of MS Office
To apply for this position please email an up to date copy of your CV along with a covering letter to:
The members of staff who I have spoken too, are lovely and very helpful. So far my experience with The Teaching Room has been great. I am very excited in starting the course in August and hope to fulfil my dream job with The Teaching Rooms help in the near distant future.
Rebecca Louise Wealthall
I had a very pleasant, informative conversation with Abigail Cooper when enquiringly about the Beauty Course.
Then when it came to registering on the course, again she was wonderful.
Good customer service
Alina Florentina Geoglovan
I would only change the fact that they don't get in contact with you like they say I'd change the star to 3 if I could.
Very helpful, thorough and welcoming.
Very kind and polite service and I am happy to recommend to everyone this courses!
Very friendly customer service nothing was too much trouble, BUT ..... That Alison (mid 40s, probably hairy with Dennis Healy eyebrows) was fantastic, with her confidence in me (a stranger) i signewd up and cant wait to Start.
Great team! Very helpful, supportive.
Special Thank you to Denica! She was very kind and helpful!
I'm looking forward to start my Beauty Therapy course on Thursday!
The person I spoke to, Megan, was absolutely lovely! She explained everything so well and just made the decision to go ahead and book so much easier! The conversation didn't feel rushed and I've always felt like her and the training room actually care about the people they are helping!
The staff are very helpful and put my mind at ease when booking. The staff are very friendly. I would recommend them to anyone who is looking to train.
I cannot fault the support and service I have received from the training room in particular from Molly Bowyer and Steph Staton!!i would certainly recommend to anyone
They are always very helpful and informative.
Good advice and smooth process
I spoke with Kimberley a lot of the time and she kept in contact with me to see how everything was going and to make sure that I was kept up to date with all that was going on with my file. I couldn't fault the customer service at all it has been a fantastic experience.
Excellent customer service and very good service from the people on the phone.
Kirsty is a lovely lady and really happy with how helpful everyone else was. Can't wait to start my course in April.
Chelsea Leigh Pagett
Friendly helpful staff
Keep going guys you are doing great job. To be honest the lady I was talking to was so positive and friendly that I was really close to ask her for a drink!
Excellent student support, helpful staff and a brilliant oppertunity to study and learn something new.
Kat was really helpful and kind! Nothing was ever too much for her and she really went out of her way to help me.