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£20,000 basic, £35,000 OTE
The Training Room has an exciting opportunity for Academy Assessors to join our leading company in Poole and Portsmouth. We are in a period of significant growth and, as a result of internal promotion, we are looking to recruit full time Sales Advisors to join our sales team in Poole and Portsmouth.
The Training Room is a full service careers provider. In a nutshell, we specialise in high quality professional training across a range of industries, but our approach is underpinned with the fundamental belief that our role is to support each and every student during and after their training in order to provide the best career start possible.
The Training Room’s telephone-based Academy Assessors are responsible for the nationwide recruitment of students wishing to become Health and Fitness, Beauty and Wellbeing, IT and Health and Social professionals. They are targeted to convert warm leads from interested customers into sales. There is no cold calling. It is the role of our Academy Assessors to provide outstanding customer service from point of sale through to the commencement on one of our training courses.
Hours of work are 37.5 hours per week. The office is bright with a casual dress policy. It’s a friendly, sociable working environment.
As a fast growing company we have an exciting future ahead of us with great career opportunities for ambitious candidates.
Carry out sales activities to agreed targets and timescales
Effectively manage follow-up calls and emails
Ensure the computerised database is updated accurately at all times
Manage diary effectively ensuring punctual contact with customers is maintained at all times
Adhere to legal & regulatory standards
Take overall responsibility of applicants through to commencement of course
Follow correct procedure for collecting payment from customers
Attend, when required, training to develop relevant knowledge and skills
33 days Holiday per year (including Bank Holidays)
Child Care Vouchers
Cycle to work Scheme
Paid lunch hour
Relaxed dress code
Subsidised Gym Membership
Perk box membership (Free)
Daily/Weekly and Monthly Incentives
Ability to complete specific course (T&C's apply)
Plus other benefits
As a Sales Advisor you will be a strong communicator at all levels, with a proven track record in sales.
You need to be able to build rapport over the phone, have a positive attitude and to be able to work as part of a team as well as using your own initiative. In return, we offer the opportunity to join an exciting fast paced business – Passionate About Your Future.
Key skills as a Sales Advisor will also include:
Previous sales experience essential, ideally telephone based
Experience of having worked in a sales based call centre environment
Ability to demonstrate excellent customer service skills
Proven track record of achieving sales targets
Excellent verbal and written communication skills
A competitive and driven nature to achieve sales targets and be the best
Ability to listen to customer requirements and respond accordingly
Ability to recognise customers style and adapt selling technique to suit
Good interpersonal skills
knowledge of personal training or beauty (desirable)
A flexible team player who can demonstrate a can-do attitude and the ability to use initiative
A responsible and commercially minded individual who is confident, keen to be pro-active and is service minded
Have the ability to work under pressure and meet deadlines
Strong knowledge of MS Office
To apply for this position please email an up to date copy of your CV along with a covering letter to:
The service was exactly what i wanted and all the help was given to make me apply
Everyone should try it, it`s a second chance. The team over there are helping you step by step.
Alexandru Vasile Morosan
Funny, bubbly individual. Very informative and covered everything. Answered all questions appropriately & made me feel like this course was the right one for me. Really sold it to me 😁
exploration of the courses were excellent, made me feel very comfortable with what I was applying for. broke it down really well.
Very good customer service, and promoting the course.
First of all, to anyone out there considering this as an option to further or change your career, do NOT hesitate to pick up the phone. The Training Rooms’ staff are so friendly and they listen to you. I have not started my course yet but I have high expectations. So far they have been outstanding.
Very helpful and informative without being pushy and helped me make an informed decision.
Bradley Crawford Morris
Very happy with the customer service I’ve received with the booking process. Extrememly prompt, fast, no waiting about, all done and dusted within a few days. I am extremely excited to start my course this July.
My experience was flawless, I sending glowing praise and thanks to Megan Condon and Ella Brooks! Both lovely ladies, highly informed and patient with all my questions and chitchat! They both need a raise!
Sophie Louise Greenshields
Great initial experience talking with Carl and the team. Gave me all the information I needed to get myself enrolled on the course
Laura was amazing in listening to all of my questions.Very patient and helpful.
I really appreciate it and I believe the training room is worth recommending!
Donna was amazing in listening to all of my questions and on and off phone calls for a few days whilst I arranged everything needed for me to sign up!. Very patient and helpful could not stress enough how friendly and helpful all staff I spoke to have been. Looking forward to completing my course :)
I was talkint to laura and she was very thourogh with the information and answered all my queries for me. She explained everything perfect and the call was very sociable and relaxed she was a very lovely person and was very helpful.
The experience was easy, positive and straightforward. It wasn’t pushy at all and all my questions where answered.
i dealt with Chris Bryer-Ash over the phone and he made everything very clear and answered all questions i had, explained everything very well and never made me feel pressured or anything of the kind. would defo recommend. looking forward to starting my course now.
very promp and helpful
looking forward to start the courses
" great service nice and fast, everything was organised for me to get started with ease
Easy to book and excellent service from all the team would definitely recommend
I really beleive the customer service was fantastic & it really help make my decision on which provider to go for. The respones time for the service was brilliant as well my questions or phone calls would be answered promptly and if I needed to do something they would always work around me to find a time to call back.
Everything was explained very clearly and in depth! Friendly staff and they know how to build reports with their customers :)
Sam was very helpful and explained everything clear and always on hand