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£20,000 basic, £35,000 OTE
The Training Room has an exciting opportunity for Academy Assessors to join our leading company in Poole and Portsmouth. We are in a period of significant growth and, as a result of internal promotion, we are looking to recruit full time Sales Advisors to join our sales team in Poole and Portsmouth.
The Training Room is a full service careers provider. In a nutshell, we specialise in high quality professional training across a range of industries, but our approach is underpinned with the fundamental belief that our role is to support each and every student during and after their training in order to provide the best career start possible.
The Training Room’s telephone-based Academy Assessors are responsible for the nationwide recruitment of students wishing to become Health and Fitness, Beauty and Wellbeing, IT and Health and Social professionals. They are targeted to convert warm leads from interested customers into sales. There is no cold calling. It is the role of our Academy Assessors to provide outstanding customer service from point of sale through to the commencement on one of our training courses.
Hours of work are 37.5 hours per week. The office is bright with a casual dress policy. It’s a friendly, sociable working environment.
As a fast growing company we have an exciting future ahead of us with great career opportunities for ambitious candidates.
Carry out sales activities to agreed targets and timescales
Effectively manage follow-up calls and emails
Ensure the computerised database is updated accurately at all times
Manage diary effectively ensuring punctual contact with customers is maintained at all times
Adhere to legal & regulatory standards
Take overall responsibility of applicants through to commencement of course
Follow correct procedure for collecting payment from customers
Attend, when required, training to develop relevant knowledge and skills
33 days Holiday per year (including Bank Holidays)
Child Care Vouchers
Cycle to work Scheme
Paid lunch hour
Relaxed dress code
Subsidised Gym Membership
Perk box membership (Free)
Daily/Weekly and Monthly Incentives
Ability to complete specific course (T&C's apply)
Plus other benefits
As a Sales Advisor you will be a strong communicator at all levels, with a proven track record in sales.
You need to be able to build rapport over the phone, have a positive attitude and to be able to work as part of a team as well as using your own initiative. In return, we offer the opportunity to join an exciting fast paced business – Passionate About Your Future.
Key skills as a Sales Advisor will also include:
Previous sales experience essential, ideally telephone based
Experience of having worked in a sales based call centre environment
Ability to demonstrate excellent customer service skills
Proven track record of achieving sales targets
Excellent verbal and written communication skills
A competitive and driven nature to achieve sales targets and be the best
Ability to listen to customer requirements and respond accordingly
Ability to recognise customers style and adapt selling technique to suit
Good interpersonal skills
knowledge of personal training or beauty (desirable)
A flexible team player who can demonstrate a can-do attitude and the ability to use initiative
A responsible and commercially minded individual who is confident, keen to be pro-active and is service minded
Have the ability to work under pressure and meet deadlines
Strong knowledge of MS Office
To apply for this position please email an up to date copy of your CV along with a covering letter to:
Very helpful with any queries about the course!
Letia Emma Rockey
helpful customer service, could answer all my questions I had and helped me pick the best course for my situation will definitely use again in the future
Steve Devine has been just amazing really positive a real pleasure to talk to. Really organised service with professional help.
Kat Sinscy was very supportive and reassuring. She helps me to find option which is suits me best to start my new carrier in Beauty Therapy.
Hope for all the best to gain qualification and get a job I dream about.
Really great advice given, Amy, Ella and Steph have been really quick at replying to all my emails and queries about the course, and my application. I would definitely recommend contacting them to help with applying or getting info on the courses.
Very attentive service. Always received call backs on time, and prompt with answering emails.
Dear feefo team thank you so much for feedback Inqury.i’m very Pleased by the services provided by the training room. Thanking you with kind regards Miss Simarpreet Kaur
They were very very helpful and welcoming, and would recommend them very supportive as well which is good to know
all the service was excellent and all my enquiry were solved on the dot. The team who dealt with me were well trained to help me register, get the paper signed and as well I got the great explanation about my course.
They were amazing ……..
Very happy with service
Very helpful and kind. Helped me and my family understand the course and options and finances very well.
Easy, friendly and informative
Excellent service with clarity of information throughout. Highly recommended!
Megan was so informative and friendly, I then spoke with Saraya and Ella who were equally as helpful. They have kept me informed at every stage and made me feel like I am capable of achieving my goal.
Samantha Chloe Fowler
Suprised how easy the whole process was to apply for the course. While booking the course everyone I talked to was so helpful, well mannered and polite. Looking forward to starting soon.
I like how they give you calls as well as send emails to explain everything, the choices and options and what you will be doing with them. It makes it much better to understand what your going through. They are also polite to talk to
Lewis was very understanding, patient and very assertive with the information that needed to be delivered and addressed when necessary. Professional with a friendly tone and clarity.
Alison Jill Ersoy
No complaints so far of customer service and information given. Everyone has been very helpful and lovely to talk to.
Real friendly and informative
The service was exactly what i wanted and all the help was given to make me apply